Eaton Kitchens – Celebrating 20 years in Business
The team at Eaton Kitchen Designs is proud to be celebrating their 20th year in business this summer.
As owner, Lloyd Pitt explains:
“We’re really pleased to have reached such a milestone. We couldn’t have done it without the support we’ve had from the community over the last two decades and we’re very grateful to our loyal customers.”
The company has long been committed to offering the highest levels of customer service throughout every aspect of the business, from the initial design process right through to installation.
So, it’s no surprise that Eaton Kitchens has been rewarded with a loyal customer base.
“Ninety percent of our work comes from referrals or repeat business. We find that our clients recommend us to their family and friends and contact us again when they want other work completed at home or if they move to a new property.”
And it’s these discerning customers that really appreciate what Eaton Kitchens has to offer.
Using only industry leading brands, like Siemens, Neff, Franke and Second Nature, as well as expert in-house fitters, the company work hard to ensure that the installations they provide are quality and long-lasting.
“We’re not interested in gimmicks or trying to draw-in customers with rock bottom prices because we want to ensure that our clients get the best products and service.”
The company has built an enviable reputation in the industry over the years because they’ve always stayed true to their commitment to quality.
“As a family-run business our reputation is everything to us. We’ve had great support from our suppliers and manufacturers who have authorised us to retail their products and because we’ve remained a small business we’ve been able to maintain the highest standards.”
To supply so many leading brands is a testament to the success of the business.
When it comes to customer service though, the entire team is as committed as Lloyd:
“My dad, along with my two brothers, Stewart and Mark, all worked alongside me right from the start when the company was established in 1997, although my dad retired last year. My wife, Gill, undertakes all the administration tasks, while my Mom, Colleen, liaises with our clients from their first enquiry right through to the completion and aftersales.”
Stewart and Mark head the company’s two separate installation teams and their sons have now joined the business.
“The next generation is working with us now, as Stewart’s sons – Daniel and Josh – and Mark’s son, Lachlan, have all come on board. We don’t subcontract any of our fitting so that we can guarantee a friendly, efficient service on every job.”
“Alongside designing and installing kitchens, bathrooms and bedrooms, we can also undertake small building works,” adds Lloyd.
So, if you’re keen to give your home a makeover this summer don’t settle for anything less than the highest quality finish, call the expert installers at Eaton Kitchens.
Caption: The friendly team at Eaton Kitchens